Community Forum

Internet provides less than 1Mb of capacity during peak hrs. Pls upgrade or provide us a refund

Highlighted
New Poster

Internet provides less than 1Mb of capacity during peak hrs. Pls upgrade or provide us a refund

Im a Network Engineer by trade and i run diagnostics from my home network and providing you the results due to the poor performance we are all getting. Can Comcast please upgrade this network as it is clear it is bottlenecking during peak hours and can no longer handle the traffic. If you cannot upgrade the network then please refund us the partial cost of our internet for not being able to provide the promised SLA. Please see attached reports:

Screen Shot 2020-04-16 at 11.42.30 AM.pngScreen Shot 2020-04-16 at 11.49.30 AM.png