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Internet plan was cancelled out of the blue

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Internet plan was cancelled out of the blue

I just paid for an Xfinity service and the technician came less than a week ago to set it up. Then today suddenly it says my account is no longer active and my service is gone. I already paid and I can see a bill for May which is all I can see because my account was cancelled for absolutely no reason. I literally have no other information available besides the money I have to pay.