Community Forum

Internet order confirmation

New Poster

Internet order confirmation

I placed an order online on 6/11/18 for new internet service and signed up for an account. I never received a follow up email saying my order was processed and now I also can’t login to the account I set up.
Expert

Re: Internet order confirmation

@Jmjknr

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Internet order confirmation

Hi Jmjknr. Thank you for joining the Xfinity Forums and for creating your first post! I can assist with reviewing your location for a pending order and assist with your access. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.