Community Forum

Internet only rates

New Poster

Internet only rates

We have internet only, rate seems high as Comcast is advertising $19.99 a month in our area.  Customer Service rep says $34.99 is the rate for current customers, and with that you get good service?  Please explain

Official Employee

Re: Internet only rates

Hello @jmalex, thanks for reaching out to us through Forums. We appreciate you being a customer with us and would love to double-check what options we have available that are better fitting for you. Can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!