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Internet only plan

Regular Visitor

Internet only plan

Like many users before me, I have a TV/Internet bundle but do not watch live TV. The price was OK for the first year, bumped up during the 2nd year (which I knew about and lived with), but with the continued increase in the "Regional Sports" , "Broadcast TV", and other fees it is getting hard to swallow (and as a contractor affected by the government shutdown, I'm really looking to save some money). I really just want an internet only plan, but I am not given any options for internet only on the Xfinity website.
I called customer service, but was told that the only internet only plans available to me were more expensive than my current ~$120/month (I can understand, if not agree with, the idea of Xfinity not promoting options for downgrading on their website, but based on other user questions I KNOW that cheaper internet only plans exists, so I can't fathom why I would be told otherwise).
Can any of the Xfinity employees here see what other options actually exists for my address?
Thanks.

Official Employee

Re: Internet only plan

Hi cakswenson, I can help review internet only promotions with you.  Please send me a private message with your full name to begin.

 

Thank you 


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Regular Visitor

Re: Internet only plan

Responded via PM.

Official Employee

Re: Internet only plan

Hi cakswnson, I have responded to your private message.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Internet only plan

Hi cakswenson, thank you for working with me through private message and glad I could help with a new internet promotion.  Please reach back out if you need any assistance in the future.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!