Well, mine is HSD Performance, 60 Mbps up (very recently raised to that from 45), 5 Mpbs down. I think it's $69 a month. Looked at the offers in my area, and there are five, 25-200 Mbps, $49.95 to $299.95. Things might be different in your area. If you go to My Account, on the right top of the page, there's a link to "Shop/Upgrade"; at least there is on mine. It's pretty hard to see, since the choice of text and background makes them blend together. I hadn't looked at it before this; seems like there's a speed and cost for everyone.
Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.
I am also trying to reach a retention specialist who can help me with my account service and rates. I would like to reach out to see if someone could help me as I am a college student on a fixed income?