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Internet only for existing customers?

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Regular Visitor

Internet only for existing customers?

I have not been able to successfully figure out how to only pay for the internet and speed that I want without having to also buy channels. I am currently paying for 140 channels as well as Xfinity voice and I have maybe watched 30 minutes of TV in the last year. Is there a way for me to pay for the speed that I want without having to pay $160 for cable as well? I am looking to pay for 250mbs of internet only. 

 

I see lots of offers for new customers but nothing for existing ones. 

Official Employee

Re: Internet only for existing customers?

Hi, Eljavijavs! Welcome to the Xfinity Forum! We have internet only packages and I can check if we have any promotions in your area. Please send me a private message and include your full name. Click on my name ComcastElla, then click Send a message.


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Frequent Visitor

Re: Internet only for existing customers?

I'm looking for the same thing with no luck unfortunately. I'd love to hear some details too!

Official Employee

Re: Internet only for existing customers?

@sethgartin - Our team is happy to assist! I see that my colleague ComcastMartin is already assisting you in PM. He is the best of the best Smiley Happy 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Internet only for existing customers?

Eljavijavs, thanks for the chat in private message! Glad we got you a promotion you liked. Don't hesitate to post again if you need anything! 

 

Cheers.

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!