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Internet not working

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Internet not working

What is going on with Comcast!!!! Our internet hasn't worked since yesterday. I spoke with one of your agents this a.m. and it's still not working. I have since called 6 different Comcast 1800 numbers and a business number for a regional office and all I have gotten at every number are recordings that the numbers are "not available at this time, please call back later".....This is unacceptable service for what we pay as customers. I should send Comcast a bill for the business we have lost and are unable to do since our service has been out....unfortunately you have a monopoly on internet service in my area...which allows you to treat customers any way that you want.
Expert

Re: Internet not working

 

You can check for service interruptions by:

 

    • Logging into your Comcast account and clicking the check for service interruptions link.
    • Calling 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)
    • If you've registered your mobile phone number for Comcast Alerts, you can text OUT to 266278 (COMCST)

 

 


I am not an employee.