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Internet line drop

New Poster

Internet line drop

My line was never dropped into ground and I need to be contacted to get it dropped and know when it will be dropped
Official Employee

Re: Internet line drop

Hi @Afinck23


Thank you for posting to the Xfinity Forums to bring this to our attention. We appreciate your patience. I stumbled across your post and noticed you had not received a response yet. I wanted to follow up with you to see if you were able to get your drop buried yet? If not, I'd be happy to help by creating a drop bury request for you. If you do still need help, can you please send me a private message with your first and last name? To send a private message, click on "ComcastChe" and then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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