Thank you for posting to the Xfinity Forums to bring this to our attention. We appreciate your patience. I stumbled across your post and noticed you had not received a response yet. I wanted to follow up with you to see if you were able to get your drop buried yet? If not, I'd be happy to help by creating a drop bury request for you. If you do still need help, can you please send me a private message with your first and last name? To send a private message, click on "ComcastChe" and then click send a message.