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Internet has been down over 7 hours no update from Xfinity

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Internet has been down over 7 hours no update from Xfinity

The site stated the service should have been back up by 4 it is now 7:15 and still no service site says that service should be restored as soon as possible I can't talk to an agent or a live person I need somebody to respond to me. I have lost work because of this.
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Re: Internet has been down over 7 hours no update from Xfinity

Comcast service is horrible, comcast has disrupted service every day for last 6 days shutting off internet service at 8:30 am every morning