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Internet and TV is out more than it actually works

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Internet and TV is out more than it actually works

Comcast:

 

My internet and TV go down every single day.  I am not exagerating one bit when I say that it is actually down more than it works.  I have now tried scheduling call backs with you 3 times and every time no one ever calls.  This level of customer service is apalling.  Hopefully someone in your organization will see this and respond, but Century Link will have my business soon if this is not fixed.  

Expert

Re: Internet and TV is out more than it actually works

Hi @Ryanthomas500

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not an employee.
Official Employee

Re: Internet and TV is out more than it actually works

 

Hello Ryanthomas500, I am happy to help you get your internet and TV issues corrected. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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