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Internet Wire being Cut by Landlord

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New Poster

Internet Wire being Cut by Landlord

Hello,

 

We were informed yesterday that this morning, our internet cable will be cut due to rennovations to the apartment below us. Our landlord green-lighted this without informing us as the repairman told us he was going to instead. I asked for a technician to come tomorrow and Xfinity is charging me $39.99 for the visit to restore our internet. Is there any way to not be charged since it isn't our fault? I don't know if our landlord will pay us. Is there anything we can do?

 

Thank you,

Tasha

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Diamond Problem Solver

Re: Internet Wire being Cut by Landlord

This is really between you and your landlord. If a technician is out tomorrow they’ll still need your landlord’s permission to run new lines

I am a Retired Official Comcast Employee
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