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Internet Speed

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Internet Speed

Recently purchased Gigibit High Speed Internet ....never over 400, tech out-inhouse everything ok.  Won't check service due to overgrown foilage outside in neighbors backyard where my line runs.  Told me I have to tell neighbor to cut back foilage for access...neighbor refuses....what now?   I cannot provide access to an area I do not own????  Why do I pay an Infrastructure Maintenance Fee?  I didn't ask that my line be installed by running it through my neighbors yard.

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Re: Internet Speed


@RAMCJohnson wrote:

Recently purchased Gigibit High Speed Internet ....never over 400, tech out-inhouse everything ok.  Won't check service due to overgrown foilage outside in neighbors backyard where my line runs.  Told me I have to tell neighbor to cut back foilage for access...neighbor refuses....what now?   I cannot provide access to an area I do not own????  Why do I pay an Infrastructure Maintenance Fee?  I didn't ask that my line be installed by running it through my neighbors yard.


Here is a good post about gig sservice.  Rmember you only get 940 with an ethernet connection directly to your XB6 gateway.

https://forums.xfinity.com/t5/Your-Home-Network/Troubleshooting-Gigabit-internet-speeds/m-p/3145413#...

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I am just a customer, volunteering my time to help other customers here in the Forums.
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