I have been in contact with 16 different people from the Xfinity Customer Service phone line over the past 3 days attempting to get my services for Internet and TV working properly. I do not know if this forum is an avenue to get some kind of resolution but I have not been able to find a direct email to send concerns to. If it is the wrong area please assist me by letting me know a better avenue!
Below is a current timeline of what's going on...
I understand how frustrating an experience like this can be. I will do my best to help you out and get your internet speed working.
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
Hi there again, SDFoxtrot.
I wanted to touch base one last time before closing out your post. Did you have any other questions?