Community Forum

Internet Speed Increase?

Regular Visitor

Internet Speed Increase?

Whenever I go into my account to see what my options are for upgrading my internet speed, this is what I get:

 

We're sorry, it looks like you'll need some help completing your order.

Please call us at 1-877-680-7173 and we can help.

 

Also, how can I find out when my contract ends?

Regular Visitor

Re: Internet Speed Increase?

Can an employee respond or PM me please?

Expert

Re: Internet Speed Increase?



Finding Your Legal Agreements and Contract


* Visit my.xfinity.com from your web browser and select the My Account tab.


* Sign in using your XFINITY username and password.


* Click the Settings tab.
Settings tab is at far right.


* Click the Legal Agreements & Contract link under Account Details on the left-hand side of the screen.
Legal Agreements & Contract link is at bottom.
 * Click the View link to see more details about your contract and/or legal agreements with Comcast.

I've asked a Comcast employee to help you. You should expect a reply in this thread. 





 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Internet Speed Increase?

Hello @TillTheEnd. I can help you go over your options to upgrade your internet speed, and review your account agreement. Please reach out to me via private message and include your full name, service address, and account number so I can assist you.