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Internet Service Outage Refund

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Internet Service Outage Refund

I would like to request reimbursement for the current outage of internet service since 6 pm today for no obvious reason.  Service was promised to be restored at 9:38 PM but now prosponed to 9:00 AM. What amount would be a typical refund for the outage I am currently experiencing? Currently I have to burn my cellular data to have access to the internet.