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Internet Only

Regular Visitor

Internet Only

I had Xfinity internet only for years. A few years ago (I think it was 2016), I was talked into signing up for a Latino TV package because it caused my bill to be $49.95 (v. the $60 it was for internet only, I think). That $54 after taxes and such increased to $71 last year (31%). The bill I just received was $97 (an additional 37% increase). There is no option to select internet only and I am not paying $100 for internet only + cable I have never watched. Can someone please tell me how to select an internet only package?

Official Employee

Re: Internet Only

Hi Manderz627. Thank you for visiting and posting on our Forum. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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Official Employee

Re: Internet Only

Hi Manderz627. Glad we were able to figure out an offer that works better for you. Thank you for creating the post, and thank you for using the Forums!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!