Community Forum

Internet Only Service

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Internet Only Service

 I have on numerous occasions asked about downgrading my account to just Internet only, no bundle with TV, Phone, etc.  Every time that I have inquired about this I have been told that it is more expensive for me .  I have several neighbors who have internet only service and say this is not true. I cannot find anywhere on the website how to change my plan to internet only.

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Re: Internet Only Service


@dmom4 wrote:

 I have on numerous occasions asked about downgrading my account to just Internet only, no bundle with TV, Phone, etc.  Every time that I have inquired about this I have been told that it is more expensive for me .  I have several neighbors who have internet only service and say this is not true. I cannot find anywhere on the website how to change my plan to internet only.


If you search this Community Forum for 'internet only', you'll find several threads where users have asked the same question and received assistance from specific agents.  You can see how the users were able to get the attention of the agents.

Joe V
(not a Comcast employee, just another paying customer)