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Intermittent internet

New Poster

Intermittent internet

HELP  I recently downgraded my service and I am now haveing intermitent internet issues I dont have many devices connected I have been calling every day with no help from customer service I am paying you guys for wifi not for nothing its almost like im giving free money I trade stocks early in the day this intermitent issues are causing me monetary loss this is unaceptable every time I call they are going to quot "fix it" but never do. At this point im highly considering filing a federal trade comission compliant and possibly some legal action as I am paying you and you are not providing the service i Paid for, which is in turn hurting me finnancialy I have called multiple times and may I say your customer service staff couldnt care less. when I reset my Modem it works but those 10 mins in the stock market are enough to lose gains or to compound losses I have been with you 5 years doyou not care about your customers?

New Poster

Re: Intermittent internet

no one?