I placed my order 3 weeks ago for internet. It said a technician would have to install and it would be between 8am and 12 PM on 3/28/2020. I have not heard anything from anyone since and noone showed up. Is it because of the pandemic and if so that's fine but at least let me know something.
Most likely because of the pandemic; everyone is stretched extremely thin right now. All I can say is please be patient.