I order Xfinity two days ago and I'm already over it.
I called to add cable onto my internet. The lady was very quick to sign me up and pass me to the activation team. I wasn't told that I would need more than one port. I was told to go to the xfinity store and get a splinter and a cord that would reach from my living room to my bed room. I go to the store the only cord available is a 6 foot cord and I could only get one splinter. I got home and called customer service to tell them what the comcast store said. I was told I could go to walmart and buy a chord that would be long enough or pay for installation.