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Inappropriate content and families movies

New Poster

Inappropriate content and families movies

How do I go about getting rid of inappropriate commercials during family movies and sporting events? I'm tired of watching programs with my children and scary, R-rated or inappropriate commercials show up. Parental controls don't seem to monitor commercials. Is that an option you can fix ? Maybe add it to your software? If not who do I contact about such issue?

Expert

Re: Inappropriate content and families movies


@Tnkclark1 wrote:

How do I go about getting rid of inappropriate commercials during family movies and sporting events? I'm tired of watching programs with my children and scary, R-rated or inappropriate commercials show up. Parental controls don't seem to monitor commercials. Is that an option you can fix ? Maybe add it to your software? If not who do I contact about such issue?


Is this when viewing on On Demand or regular cable channels?



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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New Poster

Re: Inappropriate content and families movies

Regular cable channels

Expert

Re: Inappropriate content and families movies


@Tnkclark1 wrote:

Regular cable channels


Comcast has no control over the commercial networks show.  You would need to contact the network to lodge your complaint.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Inappropriate content and families movies

Comcast has some control, because a lot of the commercials are localized. 

New Poster

Re: Inappropriate content and families movies

Also why can't Comcast have a filter for the commercial  as it does for the movies and TV channels.