Community Forum

Inappropriate Comcast employee

Highlighted
New Poster

Inappropriate Comcast employee

How do I reach out to a customer service rep in corporate regarding an inappropriate encounter I've had with a Comcast employee.
Highlighted
Expert

Re: Inappropriate Comcast employee

@Nfidalgo7888 

Your issue has been escalated to the Comcast Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Inappropriate Comcast employee

Greetings, @Nfidalgo7888! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear about the experience that you had. I would like to further assist you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!