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If "Comcast Cares" then I sure have not seen it.

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If "Comcast Cares" then I sure have not seen it.

I want to speak to a member of the elusive Comcast Cares team about 2 issues Iam having with your companies deceitful practiecs and the attitudes of your CSR'S when those issues are brought to their attention.

Official Employee

Re: If "Comcast Cares" then I sure have not seen it.

mictodd73 -- Welcome to the Xfinity Forums. I'm sorry to hear you had some past poor experiences and I completely understand your frustrations as issues like this should never happen. I would be happy to help you further from here if you would like. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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