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I would like to lower my monthly bill as it continues to rise.

New Poster

I would like to lower my monthly bill as it continues to rise.

I would like to lower my monthly bill as it continues to rise and my finacial  situation has changed.  I have tried to find list promotions for existing customers. I have contacted chat and customer service and an told I am on the best plan of triple play, but to expensive and I don't use phone or most channles.  I am absolutely willing to downgrade my services as I do not use some of the add-ons that I currently have.  Any help would be greatly appreciated.

Official Employee

Re: I would like to lower my monthly bill as it continues to rise.

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.