Community Forum

I wish to downgrade my service to internet only

New Poster

I wish to downgrade my service to internet only

My monthly chargest for internet and TV have crept up to $128/month while channels have been removed from the lineup.  I not longer wish to continue with cable television.  What would my monthly charges be to downgrade to internet only?

Official Employee

Re: I wish to downgrade my service to internet only

Hello NunYuns! Welcome to the Xfinity Forums.

I can absolutely assist you with this downgrade.

Please send me a private message with your first and last name so I can help.

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: I wish to downgrade my service to internet only

NunYuns, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get your bill figured out without any troubles, but if you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!