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I was promised better plan a year ago.

Regular Visitor

I was promised better plan a year ago.

About a year ago when I agreed to this plan, I was promised that we would be able to get better option after the initial promotion expires. The price of this service is ridicules. I want a plan with no broadcast fees or local sports fees. All I need is the Internet. Why when I check my options when logged on to my account, I don’t see any simple plan options. What is this daytime robbery with $15 broadcast fee for channels that are supposedly in my plan plus $9 local sports fees that are also on channels in my plan?

Problem Solver

Re: I was promised better plan a year ago.

Hi see this . . .  i don't want to type it all out again, LOL

https://forums.xfinity.com/t5/Customer-Service/Internet-Only-Plan/td-p/3305720

 

 

Regular Visitor

Re: I was promised better plan a year ago.

When i took this deal over a year ago I was told that after year is over i can post in the forums and somebody would help me to switch to another deal.