Nonstop issues with speed at my house so ill just upgrade or leave. I call up, no one knows anything, you go online and because im home security it wont let me check Please help
Good to see xfinity jumping all over this, guess im switching.
Although we do have Official Employees that respond to posts here, this is primarily a customer-to-customer Help and Support Forum.
Your post has gone into a que so it could be several days before an Official Employee sees your message.
Never PM an Official Employee or Expert unless requested. Sending an unsolicited PM is a violation of Forum Guidelines. Please read this post.
When you send an unsolicited PM to an Official Employee requesting help or information you are keeping that OE from helping other customers that have responded to the OE's request and who have probably been waiting quite a while for help.
We thank you for your understanding.
Hello @ryanfar. Apologies for the delay in getting you. I can help review your account for Gigabit availability and go over any offers available with you. Please send me a private message and include your full name, service address, and account number so I can access your account.