I just moved and got a service package last September. Bill has gone up 3 times. I want to downgrade to internet only now but need speed for streaming movies and I play a few online games. Only 2 people connect to Wi-Fi yet was told my only option was to pay full price now and it's over $100! Why? I wanted to save money that's barely saving me anything! Customer service told me if I downgrade from double play I have to pay full price now? So much for being new customer? Now stuck in contract for 2 years with price constantly going up, what can I do?
I've asked a Comcast employee to help you. You should expect a reply in this thread.
DebCap38, let's see if there is an internet only promotion out there for you. Please send me a private message with your full name, address, and account related phone number so I can help.