Community Forum

I received a Visa Prepaid card from Xfinity

Regular Visitor

I received a Visa Prepaid card from Xfinity

When I call the 844-810-1473 # it asks for a PIN. There is no PIN listed with the paperwork. It's due to expire 3/18

Need some help. Can't access on the website either.

 

DJ

Expert

Re: I received a Visa Prepaid card from Xfinity

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am a volunteer Expert/Moderator, not an employee.


Official Employee

Re: I received a Visa Prepaid card from Xfinity

Hello kerryj50. 

 

Please visit the following link to send our Rewards Team a message. You can also find an alternate contact number if you'd prefer to call. 

 

https://xfinityrewardcenter.com/contact

 

Please let us know if you need any further assistance. 

Regular Visitor

Re: I received a Visa Prepaid card from Xfinity

Still waiting on a response.

Official Employee

Re: I received a Visa Prepaid card from Xfinity

@kerryj50

 

Did you see the reply from @ComcastJoeTru on 3/11? If you still need assistance after accessing this link, please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!