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I never asked to cancel my service, but I got an email saying I had

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I never asked to cancel my service, but I got an email saying I had

I received an email from (online.communications@alerts.comcast.net) claiming that I had requested cancellation on my xfinity account, even though I've never moved to cancel. It claims my internet will be cut off tomorrow. Is this a legitimate xfinity email account? They have my name and home address, and I changed my password, but is my internet actually cancelled?