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I need to speak with a supervisor

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I need to speak with a supervisor

I’ve been on the phone with Comcast for hours today and issue is still not resolved. Everyone I speak to seems like they could careless to come to a resolution and want to just get me off the phone ASAP. I need direct communication with a supervisor. How can I get this?


Re: I need to speak with a supervisor

Thank you for visiting the forums! Sorry to hear about your issues. 


I've asked a corporate Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: I need to speak with a supervisor

Hi It11, 


Although I am not a supervisor, as a Corporate Digital Care Agent, I'd be more than happy to assist you with any issues you may be having. To protect the privacy of your account, please send me a private message verifying your first and last name, and the full account number or phone number associated with your services. 


To send a private message click on my name "ComcastChe", then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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