I’ve been on the phone with Comcast for hours today and issue is still not resolved. Everyone I speak to seems like they could careless to come to a resolution and want to just get me off the phone ASAP. I need direct communication with a supervisor. How can I get this?
Thank you for visiting the forums! Sorry to hear about your issues.
I've asked a corporate Comcast employee to help you. You should expect a reply in this thread.
Although I am not a supervisor, as a Corporate Digital Care Agent, I'd be more than happy to assist you with any issues you may be having. To protect the privacy of your account, please send me a private message verifying your first and last name, and the full account number or phone number associated with your services.
To send a private message click on my name "ComcastChe", then click send a message.