Community Forum

I need all equipment up dated - modem -box etc,

New Poster

I need all equipment up dated - modem -box etc,

I need all my home equipment updated do I have to go to one of your stores are will someone come to my house and install it.  My husband and I are borth elderly and will need assistance 

Valued Contributor

Re: I need all equipment up dated - modem -box etc,

If you need a tech to come set it all up, there would likely be a charge. Swapping equipment is fairly easy, although I understand if you have alot, and aren't too familiar, that it could be intimidating. The charge for a tech in my area between 40 bux and 60 bux. *** If you swap the equipment at a store, there would be no charge. You just plug it in where it was before, and call activation(tech support) if you need help
Official Employee

Re: I need all equipment up dated - modem -box etc,

Hi, glory1 - JLDOOBLY is absolutely correct. I can also ship you the new equipment if you would like, just please let me know.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!