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I just need to an agent

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I just need to an agent

PLEASE how can I get in touch with an agent? I have tried for the past 3 weeks to get our internet plan updated (which can not be done online).  I understand what everyone is going thru.   We are at the front lines of this and we are still helping our physicians every day not having access to the resources a large company like Comcast hast.  PLEASE contact me!!!!!