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I can't accest my Account

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I can't accest my Account

Ever since  i ordered comcast almost 3 weeks ago. Im still unable to log into my account on my Laptop or with my Phone app.. Unable to see what my bill is or when it's due.. Can't even get the Call of duty beta code from xfinity when i go to the page to request a code. It just refreshes n refreshes  by it self and doesn't stop.  I try to chat with comcast with Agent online but nothing works. Says please provide a  valid  Account number but on the page to fill out the info. There is no place to EVEN put and Account number