My package includes NetFlix but it says I can only open a NetFlix account through the X1 box. I don't have an X1 box since I use Tivo. Is there a way to open a NetFlix account without the X1 box?
Yes. I opened mine years ago on the Netflix website.
How would I link that to my xfinity account so I am not charged?
Netflix is not free under any plan. If you use X1 Netlix, Comcast bills you.
That is not true. My package has NetFlix included for free (https://help.netflix.com/en/node/100377?g=9DD8157B23E0FA77D26FE0C5D6B298BE64523FDB&lkid=URL_HELP&lnk... To activate it and have it tied to my Xfinity package, they say I must use an X1 box.
Nothing there about it being free.
@RobertWy wrote: Nothing there about it being free. ...
How about "included"? In other words, Netflix is part of the bundle. https://help.netflix.com/en/node/100377 says:
Customers in the United States can sign up for an eligible Comcast Xfinity package that includes a Netflix subscription.
ETA: Locally (South-Central PA), on https://www.xfinity.com/support/rate-card/ the descriptions for Signature and Super Double and Triple play plans say:
Includes ... Netflix Standard HD Plan
So Netflix isn't "free", but it is "included" with those bundles.
All of these plans reference a poorly worded footnote that says:
Netflix activation of subscription requires X1 equipment.
If there's a way to use your "included" Netflix subscription without having an X1 box, I don't know how that would be done.
I did use the word "included" in my original question. I say it is free since the new subscription bundle I have replaced a bundle that didn't have NetFlix but the price is still the same.
is there a solution to customers that have a cable card through Tivo and have the new package with Netflix included? Do we have to rent a X1 box for one day and then return it?
I have the same configuration as you and as someone else replied, go to an Xfinity store, get an X1 box for a day, hook it, link your Netflix account and then return to the X1 box. Maybe if enough people do this Comcast will take notice and make it easier for DVR users with cable cards to link their Netflix accounts
I've run into this same issue and was considering doing the "one day X1 rental". Can anyone confirm that this actually works and that the billing link to xfinity 'sticks'? Any actual experience shared would be greatly appreciated.
I will say that I keep the X1 box for two weeks offline before returning it to Comcast to be sure that link would stick, however, what I ultimatly decided to do was to down grade my service to basic TV and Internet which saved me about $5o/month. I signed up seperatly for Netflix, Hulu and added HBO to my Prime account for about $40/month total.
Thanks for the feedback. I went ahead and got the x1 box, activated Netflix and then returned the box. So far, all is well. It's a shame that Xfinity won't just activate Netflix - it's just a software change and hardware really shouldn't be necessary.