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How to report a downed line ?

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How to report a downed line ?

Its honestly surprising how difficult it is to tell comcast about a downed overhead internet line.  I dont see a way to report a downed overhead line, online without calling someone in 2020. 

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Re: How to report a downed line ?

And don't waste your time calling Xfinity because all your going to get is an agent that is sitting in the Philippines who won't be able to help you anyway.