Signed up for Xfinity Mobile on 10/19/2017 and was promised a Visa Prepaid card after 3 months. I convinced my mom to do the same. Neither of us have received it.
Called a month ago and they said I met the requirements and I should get it by end of February or early March. Still no sign of it.
Today on xfinityrewardcenter.com it says:
Any advice? Does anyone ever receive these or is it a bait-and-switch?
Good evening, I can investigate this for you going forward. Would you like me to check your account from here?
Hi trikens33, I have responded to your private message.
ComcastShane, yes please. Would appreciate any help. (I gave it some more time but just checked the status again and it hasn't changed.)
Hi trikens33, thank you for working with me in private message and glad we were able to help. Please reach out if you have any questions in the future.
Hi etothee, I can help review this further for you. Please send me a private message with your account information (your name, address and account number).
Hi etothee, thank you for working with in in private message and please let us know if you have any questions in the future.