So I've had x1 for 2 years now and I can't seem to figure out how to get any of the 4k boxes for my tv's. 1-XG1v4 and 2-xi6 is what I'm looking for..thanks
the 4k DVR is usually available to swap out (just the set top box and power/cord/brick-keep the coax and remote). for xi6 you will need to have an Xfinity gateway xb3/xb6/xb7 to enable the xi6 to connect. Is your local store open? ours is open and allows curbside service.