I have some tree branches overhanging (and touching) the drop line (the line from my house to the pole).
I need to have the drop line disconnected for a few hours, while I trim the branches back. The Comcast online assistant says Comcast do not do this; they only come to repair damaged lines.
What department (maybe even phone number) do I call to get this done?
Hi MartinFerrier, I can assist you with getting your drop relocated or removed temporarily so your trees can be trimmed. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started.