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How to get someone to come and raise cable that is hanging low

New Poster

How to get someone to come and raise cable that is hanging low

I need to get a technician out to fix cable that si almost on the ground/ Appointments 2 days which comcast did not keep

Expert

Re: How to get someone to come and raise cable that is hanging low

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am a volunteer Expert/Moderator, not an employee.


Official Employee

Re: How to get someone to come and raise cable that is hanging low

Hi sjeane01, 

 

Sorry for the delayed reply. I can reach out to the local line techs to get this taken care of for you. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 

 

To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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