Hi Oregonoregon, I'd be happy to get a tech scheduled to come out and repair the pedestal for you. This may take longer than normal to get the task executed like CCAndrew explained, but we can get the work order submitted so this makes it's way up the priority list. To continue please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".
Is it possible for you to help me? I requested a new service and apparently I need a new modem but nobody delivers it and I don't know how to get one.