Community Forum

How to get X1 voice remote

Highlighted
New Poster

How to get X1 voice remote

Does anyone know how to get X1 voice remotes? Xfinity has promised to send/deliver 2 of these on three different ocassions, but still no remotes. Chat does not seem to recognize Xi voice remotes. Trying to communicate with a human being is almost impossible, even on chat. Can't go to an Xfinity store as they are all closed due to coronavirus.

Highlighted
Expert

Re: How to get X1 voice remote


@jlmcb wrote:

Does anyone know how to get X1 voice remotes? Xfinity has promised to send/deliver 2 of these on three different ocassions, but still no remotes. Chat does not seem to recognize Xi voice remotes. Trying to communicate with a human being is almost impossible, even on chat. Can't go to an Xfinity store as they are all closed due to coronavirus.


many stores reopened on May 18.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!