Community Forum

How do I reach the construction division for Virginia?

Highlighted
New Poster

How do I reach the construction division for Virginia?

I work at a school in Virginia. I have been trying for 3 months to get someone in the Comcast construciton division to contact me to move their underground main cable feed because we are building a $10M new academic hall on the site their line runs through. I have ticket # 050212842 open, but whenever I call to check the status of the ticket, I am told they are unable to do anything and I must continue to wait for someone to contact me. As I have been waiting, for 3 months, with no end in sight. At this rate, the building will be completed before we get a response from Comcast.