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How do I get my $100 security deposit?

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How do I get my $100 security deposit?

I have permanently cancelled my service with comast and returned my rental modem. When I signed up, I made a $100 security deposit and I was told it would be returned to me when I cancelled my service. Now I have cancelled my service and I want my security deposit. I have searched through my past invoices and there is no $100 credit on my account.

 

How do I get my $100 security deposit?

 

Thank you,
Max