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How do I get a cable buried?

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How do I get a cable buried?

Internet was "intermittant" so a tech came out & repaired it in February. Really he just made things worse. I called a few times, but once the storms started thing's really took a turn for the worse. The new tech who came out & repaired it this time, put the amplifier back on it that the first tech removed & plus all the lines & feeds. He also ran a new line. That new line still needs buried, before it get's cut by the mower. I was hoping you all could help me get that scheduled. I know our camper will need to be moved the day you will be there, so I was hoping to get a good date set.

 

Thank you,

Annette Jarvis

(<Edited>)

Expert

Re: How do I get a cable buried?

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: How do I get a cable buried?

Hi AnutJarvis. I can assist with alerting our local Tech Ops team to bury the cable drop in your yard. To get started, please send me a private message and include your full name and account primary phone number so I can assist you.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!