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How do I contact a human?

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How do I contact a human?

I had internet installed several weeks ago. I have an orange cable draped across my yard and the neighbors yard going to the main Xfinity drop thingy. The technician told me that someone would be back to my house in 2 or 3 days to bury the cable but nobody ever came back. I'm okay waiting but I wonder if I was forgotten about.  Is there a way to call somebody and ask?

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Re: How do I contact a human?

I keep getting txt for my appt , I tell them It's fine , I will see you then , they say they can't under stand my txt .

 

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Re: How do I contact a human?

have you tried 800-COMCAST or 800-XFINITY?