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How do I complain to somebody who might be able to fix the problem?

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How do I complain to somebody who might be able to fix the problem?

Comcast does an excellent job of making it very difficult to complain about a problem.  And calling tech support is a waste of time for complaints.  

 

I have a specific complaint about home security.  Does anyone know of some way (an email address of a senior manager would be a good start) to make the complaint?

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Re: How do I complain to somebody who might be able to fix the problem?

I don't have a answer all I can say is that I feel your pain. I've been waiting for for 2 weeks or a tech to come out and and fix a storm related problem.
I know it's not helpful but I really feel your frustration.
Amy