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How can I have old devices (modems) from My Account?

New Poster

How can I have old devices (modems) from My Account?

Hello,

 

How can I have old devices (modems) removed from the My Account section?

 

Thanks!

Official Employee

Re: How can I have old devices (modems) from My Account?

Hi webhoserx, I can help remove old devices off of your account.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: How can I have old devices (modems) removed from My Account?

 

 

Looks like this was already done. Thanks!

Official Employee

Re: How can I have old devices (modems) removed from My Account?

Thanks for letting us know @webhoserx! Feel free to contact us if you need assistance in the future. Take care. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!