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How can I get complimentary xFi Pods after signing up for xFi Complete in West region?

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How can I get complimentary xFi Pods after signing up for xFi Complete in West region?

When I signed up for Xfinity Internet with xFi Complete and xFi Gateway last month, I was promised on the order screen that xFiPods WiFi extenders will be included with the service, if recommended. I can not possibly get any signal in almost 50% of this 4000 sq ft house, including the home office. How can I get complimentary xFi Pods? We are in the West region. Thanks.